Privacy policy
Last updated: [DATE]
Sublime Asset Recovery is a registered DBA of Sublime Group LLC, formed in Minnesota. This policy explains what information we collect, where it comes from, how we use it, and the choices you have. We are not a law firm and do not provide legal advice.
Where your information comes from
Most people who hear from us have not contacted us first. That is worth explaining plainly, because it is the part people most often want to understand.
Public records
We review records that county and state governments make available to the public, including foreclosure filings, tax sale records, deeds, and surplus fund lists. These records routinely contain names, property addresses, sale amounts, and lien information. We use them to identify surplus funds that appear to be owed to a former property owner.
Contact information research
Because notices are usually mailed to the address of a property you no longer own, we sometimes use commercially available databases to find current contact information for a person identified in public records. We use this only to reach the person the funds appear to belong to.
Information you give us
When you fill out a form, email us, or speak with us, you may provide:
- Your name and contact details
- The address of the property involved
- Information needed to verify your identity and your claim
- Anything else you choose to tell us
Website information
Our website host records standard technical information such as IP address, browser type, pages visited, and referring page. We do not use advertising trackers or sell website data.
How we use your information
- To identify and verify surplus funds that may be owed to you
- To contact you about a potential claim
- To prepare and support a claim filed on your behalf by a licensed attorney
- To respond to your questions and provide updates
- To keep records required by law or by our agreements
We do not use your information to build marketing profiles, and we do not use it for any purpose unrelated to your claim.
How we share your information
We share only what is necessary, and only with:
- Licensed attorneys in the state where your claim is filed. This is required for the claim to proceed.
- Courts and government offices as part of filing and pursuing your claim.
- Service providers who help us operate, such as email, phone, and case management systems. They may access information only to perform work for us.
- When required by law, such as a subpoena, court order, or legal obligation.
We do not sell your personal information. We do not share it with data brokers, marketers, or other recovery firms.
Calls, texts, and email
When you provide a phone number, you agree that Sublime Asset Recovery may contact you at that number about your claim, including by call and text message. Message and data rates may apply. Message frequency varies.
You can stop communications at any time:
- Reply STOP to any text message to stop texts
- Tell us during any call that you do not wish to be contacted
- Email hello@sublimeassetrecovery.com and ask to be removed
We will honor the request and add you to our internal do-not-contact list. If you have an active claim with us, we may still need to reach you about that specific claim, and we will use whatever method you prefer.
This section needs attorney review. Consent and opt-out language for calls and texts is governed by the Telephone Consumer Protection Act and by state rules that vary. Have counsel confirm this wording matches how you actually contact people, and confirm your written contact scripts and consent records line up with it.
How long we keep information
We keep claim records for as long as needed to complete the claim, and afterward for the period required by law, by our attorney partners, and by our own recordkeeping obligations. If we contact you and you tell us you are not interested, we keep only the minimum needed to honor your do-not-contact request.
Security
We use reasonable safeguards to protect the information we hold, including access controls and reputable service providers. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.
Your choices and rights
You may:
- Ask what information we hold about you
- Ask us to correct information that is wrong
- Ask us to delete information, subject to legal and recordkeeping requirements
- Ask us to stop contacting you
- Decline to work with us at any point. The funds are yours whether or not we help you claim them.
Depending on where you live, you may have additional rights under state law. Contact us and we will tell you what applies.
This section needs attorney review. If you operate in California, Colorado, Connecticut, Texas, Virginia, or other states with consumer privacy statutes, those laws may require specific disclosures and response timelines that are not written out here.
Children
Our services are not directed to anyone under 18, and we do not knowingly collect information from children.
Changes to this policy
If we update this policy, we will change the date at the top of this page. Material changes will be noted clearly.
Contact us
Questions about this policy, or about information we may hold about you:
Sublime Asset Recovery
A DBA of Sublime Group LLC
[MAILING ADDRESS]
hello@sublimeassetrecovery.com